Ep 185: GBP’s Biz Name Shift, Fishkin’s Search Query Insights, & AI's Growing Role in Challenging Google

Part 1 starts 00:13 - Extended GBP Business Names - Spam or Legitimate Descriptors?

We explore Google's growing tolerance for extended taglines & descriptors in business names via the Google Business Center and its impact on local SEO strategies. Examples include businesses embedding descriptors like “best plastic surgeon” or “sexual harassment lawyer” into their names that were escalated to Google but were deemed acceptable. These additions act as taglines and significantly boost search visibility by leveraging Google’s algorithm, which treats business names as ranking signals. This shift marks a departure from earlier strict rules, offering businesses a competitive edge when such names are left unchallenged.

Google’s willingness to accept these extended descriptors, even after they are flagged, suggests a prioritization of scalability over strict enforcement. While businesses may benefit from increased visibility, they must balance this tactic with potential risks, such as temporary suspension or muddling brand identity. The conversation calls for structured testing to understand the limits of Google's tolerance and how businesses can effectively navigate these relaxed guidelines without overstepping.

Segment Reference Articles:

Best Plastic Surgeon Seattle

Severe Name Abuse Leads to Consumer Confusion

Part 2 starts 12:08 - Rand Fishkin Research: Branded Queries Dominate Google: Insights from 300 Million Searches

Rand Fishin’s analysis of over 300 million Google queries reveals surprising insights into search behavior. A striking 15% of all queries consist of just 150 terms, primarily branded or navigational, underscoring the dominance of well-known names in search behavior. Informational queries represent 53% of the total, while commercial and transactional searches trail significantly, with less than 1% being purely transactional. This data suggests a need for businesses to emphasize brand building to thrive in Google’s search ecosystem.

The findings underscore the challenge of zero-click searches, where Google resolves queries directly, leaving businesses without traffic. The recommendation? Shift focus from SEO competition to brand building via alternative channels to drive direct searches. Ads, for example, can complement this strategy by enhancing brand awareness, leading to stronger organic performance and bypassing Google’s increasingly saturated search landscape.

Segment Reference Articles: 

New Research: We analyzed 332 million queries over 21 months to uncover never-before-published data on how people use Google

What 300M Queries Tell Us About Search

Part 3 starts 25:32 - AI vs. Google: The Rise of ChatGPT as a Search Alternative

We discuss AI’s potential as an alternative to search engines, with tools like ChatGPT emerging as viable competitors. A survey reveals that while 77% of frequent search users find Google easier to use than three years ago, AI tools are gaining traction, with ChatGPT ranked second in perceived usefulness. This shift reflects growing consumer trust in AI for specific tasks, such as shopping comparisons, where platforms like Perplexity accelerate decision-making.

Despite Google’s dominance, dissatisfaction with its cluttered and spam-prone results is evident. Businesses face a dual challenge: leveraging Google for recovery searches while addressing consumers’ complex decision-making needs. AI's rise presents an opportunity for businesses to adapt, using diverse platforms to maintain relevance amid evolving consumer habits.