Google's Second Antitrust Trial Google's antitrust search trial got much more attention than its sibling adtech trial, which recently concluded in federal court in Virginia. To

AIOs: More Clicks than Snippets Google has repeatedly claimed searchers are responding positively to AI Overviews (AIOs) and that they're driving more engagement and clicks than if they

Please read this message about Near Media's future. Will Trump 'Pardon' Google? Just as Trump will now escape criminal liability, Google appears poised to avoid any

Bing Optimization = SearchGPT SEO? The Bing search index is a significant contributor to ChatGPT results, according to multiple sources (e.g., here, here) – although this comes as no surprise given

Please read this message about Near Media's future. Local SEO for SearchGPT Yesterday David conveyed his first impressions of SearchGPT, now integrated into ChatGPT. He concluded, "SearchGPT

Please read this message about Near Media's future. Meta's AI Search Engine Meta is reportedly building a new search engine for its "conversational assistant"

Apple's Slow AI Rollout Apple's vision of a "personal digital assistant" reportedly goes all the way back to 1987. It took a big leap

Raghavan Outfoxed I met Nick Fox years ago, when he gave me a short demo of what became AdWords Express. He was matter-of-fact and unassuming. Now he's Google&

Yes, Directories Matter In 2014 - 2015, "local citations" and "NAP consistency" were seen by many SEOs as critical to local search visibility. Since that time,

Is AI Search Rising? There's an ongoing debate about whether Google is seeing any usage erosion from social sites or AI. Survey data suggest yes, while behavioral data

Breaking Up Google In its filing in the remedies phase of Google's antitrust trial, the US Department of Justice (DOJ) confirmed it was considering asking the court to

Google Loyalty Drops 16 Positions Brand Keys' 2024 Top 100 Brand Loyalty Index is out. This is essentially a promotional tool for Brand Keys' consultancy and normally I

AI Organized Pages Go Live At Google I/O earlier this year Google Head of Search Liz Reid teased "AI Organized Pages," which as the name suggests use

Places Sites Land in North America The Places Sites carousel is one of Google's accommodations for the Digital Markets Act in Europe. It's an effort to

Local Review Solicitation Best Practices Reputation management platform GatherUp is out with a useful report about review solicitation best practices. (Mike was one of the co-founders but is no longer

Reddit the Search Engine The widely cited article "Google Search Is Dying" appeared in February 2022. It was really a discussion about Reddit as a search engine. Nearly

Google Badge of Shame Earlier this week Mike Blumenthal discovered that suspected review abuse in the UK can lead to a 30 day review ban. As a bonus it comes

Conversions: Email Still Kicks Ass Unbounce has released its latest Conversion Benchmarking Report (form required). The study contains data from 57 million conversions and 41 thousand landing pages. The median

Google's Legal Woes Mount In many ways Google has never been more successful or powerful; 2023 ad revenue was $238 billion. But the company has probably never been

Brand Building Critical for SEO Since the revelations from the Google antitrust trial and Search API leak, there's been renewed interest among search marketers in branding – for several

It's On: Yelp v. Google Yelp has arguably been Google's chief antagonist over the years. For example, it was Yelp's behind-the-scenes lobbying of European

The AIOpocalypse Hasn't Come The AIOpocalypse – the anticipated drop in traffic from Google's AI Overviews (AIOs) – hasn't materialized, at least not yet. During the

SearchGPT Uses Bing Index BrightEdge has done a fairly in-depth review of SearchGPT, including side-by-side comparisons with Perplexity and Google AI Overviews. The generally favorable analysis opines, "SearchGPT'

Local Is Key for SearchGPT My earlier hot take on SearchGPT is that it's pretty good already and could be used as a Google replacement for many/most

SearchGPT's Promising Start SearchGPT is already a credible challenger for Google – from the jump (as they say). As a paid subscriber I got access this morning, as I&

End of the Google Era? After the court's finding that Google had illegally exercised monopoly power to maintain search dominance and "earn monopoly profits" from paid

Google Monopoly Ruling: The Fallout Unless you've been in a coma, you know that Google was found this week to be an illegal monopoly in violation of the

Google Loses Antitrust Case Contrary to what you may understand, it's not illegal to be a monopoly in the US. Rather, it's illegal to abuse your

Google AIOs Depress Ad Clicks Based on an early analysis, Tinuiti found that AI Overviews depressed ad clicks on non-branded keyword mobile SERPs. This comes from their Q2 digital ads

SearchGPT: The Anti-Google Right after we published the newsletter Thursday, SearchGPT was announced. This comes after months of rumors and speculation (and disappointment). However, it's only available to

Apple Maps on the Web Apple has had a Mac desktop Maps application for years. But now Apple Maps is expanding to the web: Safari for the desktop (Mac) and

Google Abandons Cookie Deprecation A mixture of UK regulatory objections and ad-industry inertia/resistance has prompted Google to abandon third party cookie deprecation, after multiple delays and deferred deadlines. In

Study: Places Sites in Travel At Near Media we've been documenting the impact (or lack thereof) of Google's new DMA-SERP features (e.g., Places Sites) on

Blueprint for GBP Optimization Although Google has "disappeared" most AI Overviews (AIOs), they still represent a (potential) competitive challenge to content publishers. Local is one area that has

Fake Reviews Need Notice + Takedown Mike Blumenthal reported on a $5 million fine for a Washington-state plastic surgeon who had been faking reviews and using NDAs and payments to suppress

Study: 29% of Clicks Stay on Google On a recent Near Media podcast Rand Fishkin teased a new US-EU zero-click study. He's now released it. What it shows

Heavy AI Fans Use Google Less Google has repeatedly said users like AI Overviews. At least one survey seems to partly support that claim. But that survey also has bad

Product Search: More Problems for Big G Multiple surveys in the market (e.g., here, here) illustrate seemingly growing challenges for Google in retaining younger users (GenZ). A very recent

Overly 'SEO'd' Sites Appear to Suffer A new "winners and losers" study from Cyrus Shepard suggests that SEOs may need to rethink what he&

AI Overviews Make Search Worse That's the case being made by Jess Peck in her article, "How and Why Google Made its Own Product Worse." She

Apple Intelligence: Hot or Not? People appear to be split on the significance and potential impact of Apple Intelligence. Some found the WWDC announcements unimpressive and the much-anticipated integration of

Apple Intelligence: Better Siri + ChatGPT At Apple's WWDC event yesterday, as expected, the company announced numerous AI features and integrations, including ChatGPT. But it didn't lead

Survey: Search Frustrations Growing A new survey from Scorpion, conducted by Dynata (h/t SEL), paints a picture of growing user frustration with "search." The survey of 1,

The 'Why' Behind Citations' Decline It's now clear from the Search API documents leak that Google carefully tracks and grades clicks and links using clickstream

AIOs Not a Traffic Doomsday Weapon For roughly a year the search world has been anticipating a kind of traffic apocalypse, when AI Overviews (AIOs) rolled out. Several early studies

Google Rides the Clickstream The various exhibits from the recently concluded Google antitrust trial surprised many, delighted others and contradicted Google's repeated public statements about clicks and other

Reddit Colonizes Local I can see the future Atlantic headline now: "How Reddit Ruined Google." Reddit has been showing up more often and for more types of search

AI Overviews = More Traffic? Siege Media CEO Ross Hudgens initially predicted an "11% to 18% decrease in traffic from AI Overviews." That's much smaller than many

Google AI Overviews Backlash? Google is formally rolling out AI Overviews (SGE), on a limited basis, to US users this week and to other markets thereafter. CEO Sundar Pichai'

ChatGPT: Search Successor After anticipating a "search engine" and direct Google competitor, what OpenAI announced instead was ChatGPT-4o ("o" for "omni") – an improved voice

Google Ad-Price Manipulation Last week Google and the US Department of Justice (DOJ) presented closing arguments in the company's long-running antitrust case that focused on Google's

Google's Big Publisher Problem HouseFresh is back to warn us about how Google's favoritism of big brand sites is pushing out independent publishers. In February, the

OpenAI Search Imminent? There's been speculation that OpenAI is preparing a more direct search challenge to Google. That chatter intensified over the past few days, as the subdomain

Google: SGE Is Boosting Search On Google's earnings call, following its "blowout" Q1, the company was upbeat about SGE. CEO Sundar Pichai argued that including AI

Man vs. Money Machine If you haven't yet read Ed Zitron's incendiary article "The Man Who Killed Google Search" you've probably read

Meta.ai: Another Go at Local Last week Meta released its updated AI assistant (Meta.ai), also integrated into Facebook, Instagram, WhatsApp and Messenger. It's the latest consumer-facing

Paid Search Is Winning Last year was good for digital advertising, which grew more than 7% and brought in a total of $225 billion in the US. That's

Rethinking Content Strategy The question for many SEOs and content marketers going forward is: how much effort to put into content; how much can we integrate AI to expedite things?

Google's <30 Problem Contrary to early pronouncements, when ChatGPT came out, Google is in no danger of immediately being disrupted by AI. But there are worrying signs

Google: DMA Hurting Local Biz On Friday Google released some early information about the impact of its Digital Markets Act (DMA) compliance measures in Europe. (Mike and David were in

Google May Put AI Behind Paywall When Google changed Bard's name to Gemini and introduced Gemini Advanced in February, the company also rolled out a $20 per month

Rumor: SGE Will Launch at Google I/O Google has begun exposing SGE results to some users not enrolled in Google Labs. And there's new SEO speculation that

Maps & Search: Lists + Itineraries Google is further expanding the social and planning features of Maps. The company is adding new lists and list-making tools. Rolling out in roughly 40

SGE Is Coming for Brands Google has started to expose SGE results to users outside of Google Labs. There's been much hand-wringing in the SEO community over anticipated

Can Perplexity Succeed Where Others Failed? When OpenAI launched in 2022, many perceived an existential threat to Google. Bing quickly integrated AI chat into its search results and a host

Google Getting Too Much Credit? Seeking to clarify what he regards as a widespread misinterpretation of his earlier "traffic referral" study, SparkToro's Rand Fishkin published a

Perplexity Taps Yelp for Local Search Perplexity has integrated Yelp data (Fusion API) into its results for improved local answers. The API offers full access to Yelp's data

Zero-Click Search 3X on Mobile Two simultaneous reports provide a snapshot of the current state of the "open web," who's sending and who's receiving

Survey: 77% Look to Multiple Review Sites BrightLocal's 2024 consumer reviews survey report contains numerous interesting findings, though I can only discuss a few of them here. Overall,

Google Search Quality: Up or Down? Microsoft almost sold Bing to Apple in 2018. Reportedly, "search quality" at Bing was the obstacle. The consensus view is that Google&

Google DMA Changes: No Impact In anticipation of Digital Markets Act (DMA) enforcement in March, Google introduced new search-results features to comply within Europe. Google is one of six "

Brands, Links & Clicks Many of you have heard about or read an article from HouseFresh, a small product review site that tests air purifiers and related products. The company

Wither the SERP: Enter AI Search Research firm Gartner published a prediction: "By 2026, traditional search engine volume will drop 25%, with search marketing losing market share to AI

OpenAI Search to Challenge Google According to a story appearing in The Information yesterday, OpenAI is reportedly working on a new search engine that would be more directly competitive with

Google's Self-Disruption In 2009, 15 years ago, then Google employee Marissa Mayer described "the perfect search engine." She said, "It would be one that could

Bing Is the Past, Copilot Is the Future After more than a year of BingGPT, it's clear that the new experience is not going to take meaningful share

SGE Comes to Google Maps Just as Google is seemingly integrating AI into everything it does, last week the company said that AI is coming to Google Maps. "Simply

Google's DMA-Compliant SERP As Europe's Digital Markets Act (DMA) kicks in, the mostly US-based tech "gatekeepers" it seeks to regulate are rushing to comply.

Gemini Comes to Search Campaigns Google's path toward full automation of ad campaign creation and optimization took another step forward with the announcement that Google's Gemini

SGE: Failure to Launch? There have now been several studies of the impact of Google SGE on search results (BrightEdge, Authoritas, others). All conclude, with varying degrees of confidence, that

Study: Internal Links Drive Clicks Internal linking is a much-neglected ranking opportunity. A new study from Zyppy SEO shows us the data. Based an analysis of "23 million internal

SGE Pushes Everything Else Down In the first really compelling study of the impact of SGE on the Google SERP, Authoritas examined results from 1,000 commercial keywords in the

Bard Feature 'Wish List' While it's clear SGE will definitely continue, Google isn't quite ready to make it generally available either. Its original December,

LSA Duct Cleaning Fraud Gets Real - Part 5 The consumer and business harms of the LSA Duct Cleaning scam are becoming more obvious. Google did remove one of the

AirBnB: Branding vs. Paid Search It's probably unfair to say Google's almost continuous algorithm updates, UI changes and the advent of SGE are part of a

SGE in 87% of Local SERPs We don't yet have much data on how users are responding to Google SGE: whether it drives clicks or creates more zero-click

Local Hours 'Definitely a Thing' At the end of last week, SterlingSky announced its testing had determined that business hours were a local new ranking signal in Google

The Gemini SERP This week, Google shelved its splashy in-person Gemini launch event in favor of blog posts and multiple videos showcasing the AI's advanced capabilities. One of

SMBs Won't Save X When Elon Musk bought Twitter in 2022, there was initial hope that he could improve the service. But, unless you're a Musk

Black Friday: Consumers Go Wild Fears about soft consumer spending on Black Friday proved unfounded. Driven by discounts, US shoppers opened their wallets and generated a record $9.8 billion

OpenAI: WTF Just Happened? No doubt many of you have followed the chaotic soap opera surrounding OpenAI's ouster of CEO Sam Altman and his reinstatement only days later.

Awaiting the New Yahoo Search At the recent SMX Next event Senior VP and General Manager of Yahoo Search Brian Provost said that the site's new search experience

Google to Personalize Rankings At the recent BrightonSEO conference in San Diego, Google spokesperson Danny Sullivan said there were major changes coming to search – beyond the volatility of the past

Can the 'AI Pin' Replace the iPhone? The short answer is "no." But Humane's new AI-powered wearable "pin" is an impressive hardware

GPT vs. Search: Battle of UIs Google has been "the front door to the internet" since the early 2000s. But a decade from now, perhaps sooner, search (as

After nearly 3 years of uninterrupted output and 133 podcasts, Near Media will be taking a short hiatus through November 1. We'll resume publishing on November 3. Will

Plug-ins and Personalized Search Before Apple bought Siri in 2010, its CEO Dag Kittlaus envisioned his digital assistant eliminating the need for a "middle man" (Google) by linking

Local Falcon's New AI Recommendations Local rank tracker Local Falcon just rolled out a new AI-based feature, which CEO David Hunter believes is unique among Local SEO tools.

Agencies: ChatGPT Now #2 Most Used Tool There are multiple "state of digital agencies" survey reports (e.g., Vendasta, CallRail), including one we did but haven't

Google Tried to 'Kneecap' Spotlight The Google antitrust trial started a month ago. And while the war in Israel has now "pushed it off the front page,

Apple Users Prefer Google Maps 2:1 BrightLocal released its second "Local Business Discovery and Trust Report," polling 1,100 on a range of questions, including how many

MSFT: 'Google Blocked Bing' Earlier this week Microsoft CEO Satya Nadella testifed at the Google antitrust trial. The irony of the companies' role reversal should be lost

Apple Search Redux Google's antitrust trial seemed to clearly establish that Apple isn't going to build its own search engine (and never took it seriously). But

Google @25: Iconoclast to Idolater Google began in 1998 as an idealistic company with huge ambition: "to organize the world's information and make it universally accessible and

ChatGPT Finds Its Voice ChatGPT is now a true virtual assistant. It can understand images and speak to you using one of several very human sounding synthetic voices. The image

Ex-Googler: Clicks Affect Rankings Google has always maintained it doesn't use behavioral signals such as clicks or dwell time in search rankings. And it has called such claims

Bard+ Arrives with Extensions After a couple of months with no updates, yesterday Google rolled out Bard Extensions (similar to ChatGPT plug-ins). Bard extensions were first announced at Google I/

Local SGE's Manic Episode   Last week SEO Andy Simpson discovered a Local SGE snapshot with two carousel results and a whole lot of thumbnails. The query was "

Amazon Search Upgrades Answer Google Amazon dominates product search. And Google has been battling back for several years with a range of strategies and tactics: more product results, visual search

US: Google 'Weaponized' Search Defaults The US v. Google has kicked off, with the US Department of Justice (DOJ) arguing Google used default search deals as an anti-competitive

Google's Day in Court There have been a dizzying array of antitrust claims against Google in Europe and the US. In the US, Google currently faces two active

Does Yahoo Directory 2.0 Make Sense? The venerable Yahoo Directory shut down, after nearly 20 years, in 2014. It was a victim of exploding online content and an ascendant

People Not Using ChatGPT to 'Search' When ChatGPT launched it was immediately seen as a "Google killer." However, that has not come to pass. In fact,

Google's 'Naïve' SEO Advice Google has long promoted the idea that you should create content for people (e.g., Helpful Content Update) and not for its

Europe's DSA Forcing Change Europe's Digital Services Act (DSA) passed in early 2022; now it's taking effect. A companion to the Digital Markets Act,

TikTok 'Search Ads Toggle' After months of testing with an expanding group of advertisers, TikTik has officially rolled out search ads, called "Search Ads Toggle." The

Has BingGPT Failed? When Microsoft announced integration of ChatGPT into Bing this February, the company proclaimed it was "reinventing search." The positive coverage and buzz was a PR

SGE While Browsing Earlier this week, Google announced a number of SGE upgrades, including a new feature called "SGE While Browsing." (Bing has something similar.) To access SGE

AI Summaries the Future of Reviews? E-commerce site Newegg introduced AI-generated review summaries (h/t SEL). And Amazon is doing something similar. Newegg is using ChatGPT to extract highlights from

Google's Antitrust Trial Set Earlier this week, a California judge denied Google's summary judgment motion in the $5 billion Chrome "incognito" browser tracking lawsuit.

ChatGPT Beats Google in Blind Test In blind testing, users appear to prefer ChatGPT search results over Google by almost 2:1. Those are the findings of the test'

Finally, Links in Google SGE Perhaps the loudest criticism of Google SGE has been its failure to cite sources for content that appears in the "AI Snapshot." (Links

Meta's Image Makeover   Meta is back. Not long ago, the company was reeling from Apple's privacy changes, a bad bet on the metaverse, the rise of

Google Search Ads Up, Bing's Billion Chats Google and Microsoft announced quarterly earnings yesterday and both beat Wall Street expectations. With $74.6 billion in total revenue, Google

Product Search Shifting Driven by Prime loyalty, Amazon has been the dominant product search site for most consumers, followed by Google. While that remains true, there's some interesting

Can AI Save Siri?   According to a Bloomberg report, Apple has been working on its own generative AI to catch up ro everybody else. Known internally as "Ajax,"

Apple Maps Momentum Last week we discussed the growth of Apple Maps and estimated its iPhone user market share at 37% (others have larger estimates). This week a number of

Fast, Cheap Content For months we've been debating the impact of generative AI on search. Some marketers argue AI will "revolutionize the SERPs." That's

Local: Bing in Fourth Place Monday we published a preliminary analysis of Apple Maps traffic vs. Google for local search/discovery. Mike's conclusion was that roughly 37% of

Google SGE Usage Decline? When Google SGE launched I was super excited (as they say) because I believe that the SERP is broken. But now I mostly don't

Cage Match: Twitter vs. Threads By now you've read about or signed up for Threads, Meta's Twitter clone. Threads officially launched yesterday in 100 countries, though

GDPR Gets Some Teeth Meta (née Facebook) built its ad model on massive, largely surreptitious data collection, which fueled highly personalized ad targeting. That capability and model are now in

FTC's New Fake Reviews Rule The FTC has been refining its fake review policy, as part of its endorsement guidelines and forthcoming rules. The guidelines indicate what types

Perspectives on Google's Struggle Google has been battling the perception its SERP quality is in decline, filled with ads and "SEO chum." Google's Helpful

Cost of Fake Reviews: $24B In its blog post announcing litigation against alleged review fraudster Ethan Hu, Google cited an FTC report stating consumers wasted "$125 on average each

How Facebook F'd Up Waze Deal Roughly a decade has passed since Google bought Waze for more than $1 billion. Waze co-founder Noam Bardin tells the fascinating story

Teen TikTok Inspires 1-Star Barrage Marketing today can be a complex and volatile proposition for local business owners. A case-in-point involves a nail salon in Philadelphia, Pennsylvania that is reportedly

Google AI Feature Dump Google this week released a barrage of AI-driven updates to Search, Shopping and Maps. The company started by reiterating all the things you can do with

Fake Review Summaries Amazon may be in denial about how counterfeiting and review fraud are long-term threats to its brand. According to a recent US-UK consumer survey, 84% of shoppers

Study: Localized Stories Drive Links Most content marketers publish studies and data for the purpose of lead-generation, press coverage or both. Often they use PR pros to target publications with

Vision Pro 'Feels Like the Future' Whether or not Apple's Vision Pro actually sells next year or is succeeded by more affordable headsets, it appears Apple

No AI for 70% of Google Queries? Google's SGE has three or four modes: auto-generated AI Snapshots, "manual" AI (push to "Generate"), an AI

Social Beating SEO for B2B The top B2B marketing challenges, according to a new US-based survey (form) from WPromote and Ascend2, are: 1) improving CX, 2) proving digital marketing ROI,

SGE: The New Local Pack Google opened the gates to its AI Search Generative Experience (SGE). There's much to say and we'll provide more analysis soon.

Google Ads: AI Everywhere All at Once The subtext of Google I/O was about convincing investors the company wasn't going to be bested by AI competitors. Search-related

Was Neeva Doomed from the Start? Neeva is shutting down its search engine. The news came out this weekend in an email and blog post from founders Sridhar Ramaswamy and

LocalGPT Is No Google Killer  Earlier this week I gained access to ChatGPT beta features web browsing and plug-ins. Plug-ins are like Chrome extensions and bring their full datasets (presumably)

Disappearing Local Pack Appearances of the Local Pack again seem to be in decline. We've written about this in the past but local SEOs continue to raise the

84% Wary of Amazon Reviews There's an unacknowledged trust crisis online and one manifestation is fake reviews. We've been tracking growing skepticism about reviews, which is

New Twitter CEO Is a 'WEF' Twitter's new CEO is Linda Yaccarino. Until this week, she was chair of global advertising at NBCU. She appears to

Where's 'Dogpile for AI'? Remember "metasearch" from the late '90s? Sites like Dogpile and Metacrawler displayed results for the same query from multiple

Google's 'Snackable' Magi   Google's I/O developer conference starts Wednesday. It will be chock-a-block with AI-related announcements. Among them, it's anticipated that

Bing Beating Google Never mind the fact that Bing's revival is entirely based on third party technology, Microsoft is now out-innovating Google in search. And while Bing has

AI's Impact on Jobs A week ago Box CEO Drew Houston announced the company was laying off 500 employees as it frees up headcount for AI hires. This

Content Farms: The Next Generation NewsGuard, a site that rates the credibility of information websites, found a range of publications (49) in multiple languages producing content "entirely or mostly

Social Traffic Mislabeled "Direct" A new study by SparkToro concludes that a considerable percentage of website traffic coming from social media sites is often mischaracterized as "direct&

Search + AI Drive Google, MSFT Earnings Both Google and Microsoft reported positive earnings yesterday. Microsoft beat expectations with ~$53B, while Google posted $69.8B in total revenue. For Microsoft, overall

Amazon F(ai)ke Reviews One of the primary use cases for Amazon has been product reviews. This is well established by consumer surveys. And reviews are obviously a major

Peak SMB for GBP? Like other large tech companies publishing "economic impact" reports, Google's is mostly PR. Published annually since 2009, it argues the company'

SanFranciscoGPT At Near Media, we don't equally agree on how disruptive AI will be to local search. I'm probably the most bullish of the three of

'Panicked' Google Readies Magi By now you've read or read coverage of the NY Times article yesterday that says Google is "panicking" over AI

Google Throttling Local Packs? What's happening with the Local Pack? Last year, Moz and LocalSEOGuide noticed a drop Local Pack frequency, from 40% and 42% of SERPs to

Bargle Uses Yelp for Local Results Miriam Ellis at Moz compares local results from Google and Bard and finds Bard wanting. Beyond critiquing the quality of results, her article is

Google's Post-Cookie Manifesto Victor Wong is sincere when he says that Google's Privacy Sandbox initiative is trying to solve the cookie problem for publishers, consumers and

Just Bargle It Google + Bard = Bargle. Google will be integrating Bard into the SERP. That's according to an interview of CEO Sundar Pichai in the WSJ, part of

Search Movement Afoot There's some evidence that Bing has grown usage modestly since the introduction of BingGPT. However its share vs. Google appears largely unchanged according to other

Bard, Google Assistant to Merge Google's tentative rollout of Bard hurt the perception of Google's technology leadership. So CEO Sundar Pichai is now doing PR interviews.

Google: 20% More Fake Reviews in 2022 Earlier this week we discussed how review attacks are becoming more creative. Jason Brown is documenting many of these cases, including how hotels

Fake Positive Review Attacks? Ever heard of a "5-star review attack"? A hostile party posts obviously fake 5-star reviews -- in order to make a business look bad?

Google 'Online Conversion Local Ads' Michel Van Luijtelaar of GMBapi.com brought our attention to what he/Google is calling "online-conversion Local Ads." These units can

Local Ranking Factors 2023 Whitespark just published the 2023 version of the Local Search Ranking Factors study (LSRF). There's a lot there to digest. We'll discuss

AI Everywhere All at Once   Microsoft is all-in on AI. Seemingly, it's everywhere, all at once. This week Adobe introduced Firefly, a set of generative AI tools for

Whither the Local Pack? After the EU's Digital Markets Act (DMA) passed a year ago, we began to speculate about the impact it could have on Google local

TikTok Ban: What Happens Now? Roughly two years of negotiations between the US government and TikTok have come to an impasse. The US is (again) demanding divestiture but China is

ChatGPT-4 Est Arrivé Yesterday OpenAI released ChatGPT-4, which represents a leap ahead compared to version 3.5. It's multimodal, meaning it can understand and produce images and video

GoWalla Take Two Local social networking (or social cityguide) app GoWalla is back. GoWalla was originally Foursquare's primary competitor. Both launched in 2009. Foursquare survives today, albeit in

MSFT: BingGPT Is Working It's been roughly a month since the introduction of BingGPT. And this week Microsoft's Yusuf Mehdi announced that the search engine had

Her Is Here An Israeli start-up Chat.D-ID has combined ChatGPT with an AI avatar that you can actually talk to and who will talk back. Pictured below, it is

Ask Jeeves, Gist & Phind The "conversational search" model embodied by Ask Jeeves in its early days may represent the future of search/discovery. Rather than indexing documents,

How AI Changes Local Listings & Rep Management Every major listings and reputation management company is now adding or will add AI capabilities. At the risk of leaving someone out,

BingGPT Not a 'Google Killer'   You've seen the conjecture that ChatGPT will render Google obsolete within two years. After finally gaining access and testing out BingGPT,

ChatGPT: They Like Me! There's been an abundance of "insider" debate about ChatGPT. But what do consumers think? The first survey we've seen comes

Beyond Search Engines User behavior is changing. Here are three macro-trends: 1) AI-assisted discovery, 2) searching beyond search, 3) shifting social media engagement. As we all know, AI is potentially

Why Apple Holds Back in Search Most of the discussion this past week in search has again been about BingGPT, its alter-ego Syndey and how Microsoft is trying to minimize

Will GPT-Search Get Sued?   We've written before about the upcoming SCOTUS case Gonzalez v. Google. The central question is whether algorithmic recommendations are entitled to protection under Section

GPT: Shiny Object Syndrome Exactly one week ago was Google's Paris event, followed by a $100 billion investor sell-off. That was attributed to a factual error in Google&

Do Super Bowl Ads Matter? It was a great game, but what about the ads? This year they cost ~$7 million for 30 seconds. Do they deliver value? That'

BingGPT: Will People Care? The BingGPT vs. Google Bard story is everywhere. I understand why; it's the first really exciting thing to happen in search for a long